Professional IT Support

Even with today's advanced technology and the best efforts to keep everything running smoothly, things can still go wrong. Computers stop working, applications act unexpectedly, and sometimes technology just doesn't work the way it did yesterday.

That's where CozyCloud IT comes in! Think of us as your trusted IT partner, just a phone call away and ready to help when you need us most. Our goal is simple: to make technology work for you, helping you stay productive without letting IT problems get in your way.

• Toll-free Number
• Lower block of hour rates
• Knowledgeable Support Staff
• Web and Email Support Request Submissions
• SLA on Unlimited and Block Hour Contacts

Managed IT & Monitoring

Keeping your computer systems up to date and running smoothly is essential to preventing technology problems from disrupting your business. CozyCloud IT proactively manages and monitors your systems, ensuring they receive the necessary software updates and security patches while keeping an eye on their overall health and performance.

When our monitoring tools detect potential issues with your servers or computer workstations, we respond promptly to address them and minimize disruptions. Our goal is to keep your technology running reliably so you and your team can stay focused on your work.

• Mac OS and Windows OS Updates and Patches
• 3rd Party Application updates and Patches
• System Performance Health Monitoring
• Enhanced Remote Support Tools
• Inventory and other environment reports

Security

Cybersecurity threats are everywhere, and protecting your business has never been more important. Your data is one of your most valuable assets, and keeping it safe from unauthorized access, theft, and loss is a top priority at CozyCloud IT.

We implement the right security tools across your computers and network to protect your data, employees, and business from today's evolving cyber threats. Our layered security solutions help reduce risk, safeguard your information, and keep your business running smoothly.

At CozyCloud IT, our mission is simple: help keep threats out, protect what matters most, and give you confidence in the technology your business depends on.

• AI Powered Anti-Virus and Malware Protection
• AI Powered Email and SPAM Protection
• Up-to-date Web Protection from online threats
• Employee training and testing of good security practices
• Next-Gen Firewall and Network Security

Cloud Applications & Computing

We know the cloud! It's a term you hear everywhere these days, and CozyCloud IT can help your business make the most of it. After all, it's right there in our name!

Many of our services use cloud technology to deliver AI-powered security, system monitoring, and support tools that help keep your business running smoothly. We can also help you discover and implement additional cloud solutions that improve efficiency, support collaboration, and help your business grow.

• Cloud Storage
• Cloud Backups
• Amazon AWS Public Cloud
• Microsoft Azure Public Cloud
• On-Permises or Datacenter Private Cloud

Networking

Your business network is the foundation of your IT infrastructure, connecting your team to the internet, email, and other essential business services. A reliable, secure network is critical to keeping your business connected, productive, and protected.

CozyCloud IT has the experience to design, build, and maintain secure, dependable networks tailored to your organization's needs. Whether you're a small business or a growing organization, we'll help you establish a strong network foundation you can rely on.

• NG (Next-Gen) Firewall and Security Appliances
• Managed Switches and Routers
• SD-WAN and VPN services
• 1Gb to 100Gb fiber and copper connections
• ISP Management and Monitoring

Voice

Effective communication is essential to running a successful business. CozyCloud IT offers reliable, high-quality voice and telecommunications services at competitive prices to fit your budget.

With a variety of voice solutions available, we can tailor a package to meet your business's unique needs. Let us help you find the right solution to keep your team connected and your business communicating smoothly.

• Easy to use phones
• Use our phones at home
• SIP and PRI Trunks for existing phone systems
• All standard calling features included
• Browser and Mobile apps included